Question 1

What’s the price range of LUUME’s fire tables?

Accepted Answer

Our fire tables range from £7k to £20k+, offering a premium solution for luxury outdoor spaces.

Question 2

How do I refer clients?

Accepted Answer

Simply introduce us to your clients, and we’ll take care of everything - from design to delivery.

Question 3

How long does installation take?

Accepted Answer

Installation is quick and easy, typically completed in 2 hours or less.

Question 4

Can I refer LUUME fire tables for multiple projects?

Accepted Answer

Yes, our fire tables fit into a variety of luxury outdoor spaces, making them ideal for multiple projects.

Question 5

Are the fire tables customisable?

Accepted Answer

Yes, we offer full customisation to meet the specific needs of each project, including size, design, and finish.

Question 6

LPG or NG?

Accepted Answer

All our gas fire tables are available for natural mains gas or bottled LPG propane gas.  Ensure you select the desired gas type when ordering.

Question 7

What are your delivery times?

Accepted Answer

Gatsby – 8-10 weeks
Coffee and Diner – 4-5 weeks

Question 8

Can I cook?

Accepted Answer

Yes, griddle plate cooking only. Fat and juices from food can block burner jets causing malfunction. If food deposits are found in the burner jets, this will invalidate your warranty due to mis use.

Question 9

Does the portugues lava rock need to be replaced?

Accepted Answer

No, lava rock is able to withstand extremely high heats produced from volcanic lava. In comparison your garden fire does nothing to the rocks. Eventually there may be deposits left from use, in this case you can either wipe off any excess, or we will send a new bag to you.

Question 10

Are the tables fixed to the ground?

Accepted Answer

As standard Luume tables are not fixed to the ground, this is designed for the end user to be able to move the table in the case of garden changes, or even taken with a complete property change… our table is to stay for life!

Question 11

Can we match the same speakers, subwoofer, and smart home hub to what we have in our current set up?

Accepted Answer

Yes, our tables are designed to integrate with your smart home systems. For this reason, our design team will match your luume to your existing set up.

Question 12

Does the fire actually keep you warm in cold conditions?

Accepted Answer

Luume fire tables are 4 times have 4 times the heat output of a regular indoor fireplace. Our fires do not only provide a large aesthetically pleasing flame, but also keeps its guests warm. It does this by providing direct heat from the rising flame, as well as tremendously increasing the temperature of the air around you. A heat pocket is created keeping you warm and toasty.

Question 13

Do I have to cover the table when not in use?

Accepted Answer

Whilst we recommend using an outdoor cover in extreme weather conditions, Luume fire tables are produced from high quality, high weather resistance materials. Materials such as granite, which is produced from the deepest quarries, and architecturally powder coated finishes, developed for all weathered applications. We even use the highest-grade stainless steels and aluminium which are the best corrosion preventing metals. For this reason, you can enjoy the beauties of your Luume, even when not in use, just by gazing your eyes over the stunning artwork.

Question 14

Can I use the centre as a Champagne bucket?

Accepted Answer

Yes, when not in use, use our table as an ice bucket table. we have carefully selected champagne buckets which can be placed in the centre of the table on top of the burner, as a central drinks area when the fire is not in use. view our accessories to see.

Question 15

Why do you have plug sockets on the outside of the table?

Accepted Answer

Luume fire tables feature 4 exterior plug sockets on the underside of the table. These are installed complimentary when any smart extra is added to the table. Here you can power your favourite and most important electronics. For example, a computer charger whilst doing work on your Luume. Or an ice cube machine, and air fan on a hot day. Or your favourite coffee machine on a cold day.

Question 16

Is my phone compatible with the wireless phone charging points?

Accepted Answer

Qi is a wireless technology that uses inductive charging. Your Luume wireless chargers have been engineered to be Qi compatible. Qi has been adopted by Apple, Samsung and all other major phone brands.

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About
Collection
Craftsmanship
Downloads

Contact us
Speak with a LUUME specialist
FAQ
Warranty